Senior Star at Weber Place is pleased to announce its personalized moving assistance program, a special service designed to ensure a smooth lifestyle transition for every resident who chooses to live at its senior living community.
The highly personalized program was developed to ease the transition of moving from a single family home into a retirement living environment. Senior Star’s specialized service is based upon compassion and understanding for each individual’s needs combined with important knowledge regarding a moving experience.
“Many of our residents have lived in their homes for more than 40 years. This means they have collected 40 years of memories and it can be very difficult to decide what and what not to bring to their new home in a retirement community,” said Elizabeth Bartleman, executive director of Senior Star at Weber Place. “We completely understand a transition like this involves many emotions. We work closely with the resident and their family to ensure a successful move and work alongside them from beginning to end, including working with the movers on moving day. That is just the start of how we take the extra steps to serve the residents in our community.”
Once the decision is made to move to Senior Star, residents and families are partnered with an experienced, compassionate and detail-oriented move-in coordinator to handle all aspects of the move. This includes a home visit or, if that is not possible, the use of a specialized computer program to help decide what will fit into the new home based on needs, interests, lifestyle and space. The move-in coordinator’s role is designed to stay with residents and their families throughout the entire moving process to ensure their stay at Senior Star starts off welcoming and supportive.
“We do everything possible to learn the life stories of our residents before they move to Senior Star and understand what means most to them. That knowledge helps us create a personalized space plan based on needs, desires and interests,” said Zac Bottens, Senior Star move-in coordinator. “It may be as simple as making sure the newspaper is delivered to their new home or, more multifaceted, helping them decide which treasured and most essential pieces to bring with them. And … our role doesn’t end with the move. Our entire team works to ensure residents are supported in their new homes with a very personalized process that includes pairing them with a resident buddy and working with their families. It’s team effort to make everyone feel at home.”
Bottens is available seven-days-a-week to assist residents and their families with the moving process.
For more information about Senior Star at Weber Place or to schedule a tour or meet Zac to discuss your potential moving needs, call 815.439.9955 or visit the website at www.seniorstar.com/weberplace.